Data protection

 

Your Personal Data and How We Use It

We collect, use, and store your personal data to ensure that we can provide you with our services and a personalised experience, both online and in-store.
This may occur through our website or other communication channels. At all times, your personal information will remain confidential and will only be collected, used, and stored in accordance with this Privacy Policy.

Collection of Your Personal Data

We collect different levels of personal information from you, both through our website and, where applicable, in physical locations.

If you browse our website as a visitor without registering, we do not collect or use any personal data about you.
However, please note that some features and services available to registered users may not be accessible to unregistered visitors.

When you register on our website, you will be asked to provide certain personal details (such as your name and contact information) in order to access additional features and services.
These may include receiving email updates, responses to your inquiries, or early access to limited editions.

If you wish to review or update your personal information stored with us, you can contact our customer service team or update your details directly in your registered account profile.

Use of Your Personal Data

We use the personal information you provide for the following purposes:

  • To provide our services to you.
    This includes responding to your inquiries, offering product recommendations, maintaining your shopping cart, processing your orders (including security checks and payment verification), and managing customer service requests.

  • To send you marketing communications.
    We may occasionally contact you with updates about our latest collections, special offers, or news from Hill’s London via email, post, or telephone.

Disclosure of Your Data

Your personal information will remain confidential, except in the following cases where it may be shared with third parties:

  • With financial institutions, credit card issuers, or payment processors, where necessary to complete and verify your payment.

  • With any authority, organisation, or individual when required by legal or contractual obligations, or by applicable law.

Please note that this Privacy Policy does not apply to websites operated by third parties.
We recommend reviewing the privacy policies of such third parties before providing them with any personal data (whether through our website or elsewhere).
Hill’s London is not responsible for any misuse or breach of your personal information by third parties.